Am I able to make my purchase in store?
Answer :
Yes! However, we will still have to ship the prodct to you, or you'll have to come back in to pick up your purchase. Our showroom and our warehouses are in different locations, so it'll take us about 2-3 business days to have your product ready for pickup!
How long does shipping take?
Answer :
Typically, your order will be processed in 1 business day. After that, please allow 2-3 business days for shipping within a 200km radius from Toronto. Also, you have an option for pickup within 1 business day if you need to have faster access to the products.
My order is taking too long. How can I get in contact with you?
Answer :
If your order is taking a bit longer than usual, you can contact us at info@gtakitchenandbath.ca or message us in the chat on the bottom right corner.
Am I able to cancel my order?
Answer :
Yes. As long as you cancel your order before we ship out the prodcut, we will be able to complete the cancellation.
Do you provide installation?
Answer :
We do not provide installation. That will be up to you to either do by yourself, or hire someone to do it for you. Additionally we have a blog on how to install your products.
Do you have a guarantee?
Answer :
Yes we do. We have a 100% money back guarantee. So long as you return the product back in it's original condition, we will gladly refund you your order.
How long does it take to recieve a refund?
Answer :
Typically, your refund will be deposited back into your accoutn within 3-5 business days. The refund will be refunded after receiving the prodcut back in it's original condition.